Effective Date: February 13, 2025

1. Processing Time

Orders are processed within 1-3 business days. During peak seasons, processing may take longer.

2. Shipping Methods & Timeframes

We offer the following shipping options within South Africa:

• Standard Shipping (3-5 business days)
• Express Shipping (1-2 business days)

Delivery times may vary depending on location and courier services.

3. Shipping Costs

Shipping fees are calculated at checkout based on the weight and destination of your order.

4. Order Tracking

Once your order is shipped, a tracking number will be sent to your email.

5. Delays & Lost Parcels

While we aim to ensure timely deliveries, delays may occur due to unforeseen circumstances. If your package is delayed, please contact us for assistance.