Refunds & Returns Policy

Effective Date: February 13, 2025

1. Returns & Exchanges

We strive to ensure customer satisfaction. If you are not happy with your purchase, we accept returns within 7 days of delivery under the following conditions:

• Items must be unused, in their original packaging, and in resalable condition.
• Perishable goods (e.g., food ingredients, edible decorations) cannot be returned.
• Custom-made or personalized items are non-refundable.

2. Refund Process

• Refunds are processed once we inspect the returned item.
• Approved refunds will be issued to the original payment method within 7-10 business days.
• If the item was defective or damaged upon arrival, we will cover return shipping costs.

3. Non-Returnable Items

• Opened or used baking ingredients.
• Gift cards and downloadable products.
• Clearance or sale items.

4. How to Request a Return

Email us at TheBakersShoppe28@gmail.com with your order number and reason for the return.